The dealership is honest, trusting and true to what they say they will do. Bob Ruxlow and his staff took care of me the way a business transaction should be handled. Thank you Midway Motors.
Eric sold us our Acadia, her name is Nali, and he worked to find us the perfect fit!!! Absolutely would recommend contacting him to find your perfect fit!! Everyone at Midway Motors was so helpful and great to work with!! Will definitely go there to buy another car!!
Darion was very attentive with all my needs and accommodating. I would be glad to refer people to him. He even opted to bring the vehicle to me over the weekend to enjoy. Anthony was very personable and broke everything down so it was easy to understand.
Great service always so friendly and they really know how to take care of customers
Excellent customer service, very knowledgeable sakes and finance staff, convenient location and great trade in value
Overall a good experience. Was a bit disappointed in the interior detailing, even after pointing out a few things. Came home and cleaned up the interior of our vehicle and it cleaned up well. We are happy with our purchase and appreciate Dutch Ediger's assistance in our purchase. The process of signing papers took two hours—a bit long.
I love every single person at Midway Newton, fast and excellent service especially in the service dept! Cody always takes great care of my family!
The sales man was very specific and through, easy to talk with, the service department was also helpful in helping to get the information we needed to get the car fixed,
They are knowledgeable the remember me they work with me on my time and I always can count on a ride home at drop off and delivery when work is completed. The video showing the work gives me confidence I am being taken care of as well the vehicle.
We purchased a new vehicle this week. We had a very pleasant time dealing with Dorian Joyce. He was kind and patient with our "senior limited" knowledge of add one, etc. The atmosphere in the show room was bright and employees seemed to like their job. The is the second vehicle we purchase from Midway in 10 years. My husband likes to weal and deal so he had fun.
Mike and Anthony were very patient, kind and informative with my son who was purchasing his very first car. They did a very nice job in keeping us in the loop regarding the progression of the purchase and explaining all the paperwork on getting a car loan.
Clean and open shop. Friendly employees. Got me in on time for my oil change.
Very courteous and work was done in a timely fashion, the waiting facility was very nice also
Clean and friendly environment. Always keeps me notified where they are in the process of maintenance on my vehicle.
Excellent buying experience. Trevor, my salesman was a pleasure to work with and so far I’m delighted!
Took my granddaughter right in to check for leak emergency very helpful and obviously cared for her
We were treated with kindness by all the people we met at the dealership. Our salesperson, Trevor, was very helpful. We are happy with the experience. Go see them!
The personnel in the service department are quick to listen to the needs of the customer. They made sure my vehicle was repaired even when my vehicle provided some difficulties. Very happy to have them perform repairs on my vehicle!
The great staff at Midway Newton always exceeds expectations and this visit was no different.
We always feel like family when we are with you. You have always put your best foot forward. You’re on time with the scheduled maintenance where we aren’t waiting around while our SUV just sits. You get it in and out quickly and we appreciate you.
Very efficient and dependable. Excellent service. Cody alerted me to three problems in addition to the oil change that I needed, and they were fixed that same day.
Great dealer and glad to be working with them! They treat you like family when you are there
We’ve always had a great experience with sales and service at this dealership so we’ll continue to come back.
Listened to customer. No high sales pressure, car was financed right away abd it was friven home right away.
Excellent service and a great staff! Ryan communicated very well throughout the process of servicing my vehicle. I appreciated being able to see the inspection video, feedback throughout the process, and friendly customer service.
Clean, prompt, friendly, always have coffee available in the waiting area, enjoy talking with the team.
Not real pleased with the answer I got about my leak in my 2017 equinox . I purchased a 4 year warranty and he said it won’t cover the $785 repair bill unless it got worse for the oil pan gasket . Well I was hoping to resell the vehicle after I pay it off in which I’ve been making double payments on , I got talking into that stupid warranty thing and it is my mistake for buying it .
Appreciate the integrity of the service department. They keep a clean and friendly work environment.
The great staff always have a smile on their face and do great work. have been going their for 2 years and plan to continue.
Very good at explaining service done and issues found. Friendly staff and clean facilities. Thanks
Everyone is friendly and polite. Every employee I saw even in passing showed eye contact and a smile, then inquired if I had any needs. Work was prompt and efficient, and done to my satisfaction. Great experience!
The service was wonderful and all my questions answered honestly. Will use this dealership again.
Great We take all of our vehicles here for service. We also trade at Midway of Newton when possible. Support hometown business!
Scheduling was quick and easy over the phone. Check-in was also quick and easy and the waiting area was close clean and quiet.
We were on our way to Wichita from western Kansas and started having car problems. I called Midway and explained what was going on. Matt told me to come in and they would get the car running. When we arrived at Midway, Cody had our car diagnosed, told us what was wrong and that he could have us back on the road in a few hours. It took them about 3 hours to get the car fixed. I can't thank them enough for taking the time to help us. They were very prompt, courteous, and professional. I would highly recommend ...
I had a be good service there. They took care of all the problems in a timely manner. Thanks.
Midway is always very professional and easy to schedule and get service done in a timely manner!
We were traveling from Michigan and had a transmission problem. Mike from service answered our phone call and told us to come in and they would work us in. Two hours later we were back on the road and the transmission has been working great ever since. Midway is a great dealership with very friendly staff!! And best of all there was no bill because it was warranty work.
I scheduled an oil change and wheel rotation and the oil change was completed but the wheel rotation was not. Service advisor said the tech could not find the wheel lock key so he just didn’t do it and went onto the next job. I was annoyed because they knew I was in the lobby so why couldn’t the advisor or tech just come and ask me or they could have called me and asked where it was instead of just skipping it…..
Got the work done in a timely fashion and as requested. Exactly as I hoped.
Service shop very attentive, greeted with a smile, service was performed in a very timely manner. Highly recommended.
Friendly service, prompt appointment times, and professional and modern technology using a cell phone video to show services performed.
Very responsive and friendly. the work performed always seems well done and reasonably priced. Thank you!
Dave and rest of crew always take good care of me and make me feel great
I love the flexibility of the Service Dept, and if I am work they will come pick up my car, send me a video link, and then put my car back where they found it. Top Notch. Their service video link is helpful for me so I can see what is considered normal and what is not. I always recommend Midway motor to my friends,family and coworkers.
Great service walks through every inspection and tells me every detail so I know what they checked on. Extremely thorough and I'm happy every time I bring in my vehicle.
Great service!!! They are amazing people to work with! Lots of thanks and much appreciated!!
They are always friendly and great service. They are efficient and professional at what they do. Would recommend them.
We were very pleased with the salesmen there they were not pushy everyone there were fun to work with thank you a lot I love my truck
They provide excellent service during and especially after the sale. Shannon is top notch, I trust him with all my vehicle purchases.
Cody and staff did an excellent job as usual! They found the problem during a routine oil change and had solution and idea of schedule to repair issue! Repair was done in a timely manor, and had my vehicle back! Great job!
No pressure in the buying process Very attentive to what I was looking for. Highly recommend.
They have been great gotten us and taking good care of us and we’ve been very very happy! We’re not happy with the other dealership and down at all
Fast service, just the way i like it! I call make an appointment, get in and out!!
They were very courteous and explained what they were going to do to my truck pick up truck.
Very kind, friendly, hospitable, and knowledgeable. Would definitely recommend. Service Advisor was very nice to work with and I felt that he appreciated my business.
They are always respectful and provide good customer service. The gentleman who sold me the car always talks to me when I come in for a service, and the service team always gets me in and out in a timely manner.
Excellent service. Cody did good job getting my truck in and out.
Asome bunch of guys! Always truthful and straight to the point! They tell you what they found in there diagnostics, the cost and when they can do it. Highly recommend! Thank you!
Was very pleased with the good customer service, these guys worked long hours to make sure we got the right vehicle and made sure we were taken care of
service dept responded in timely, courteous manner. I was satisfied with the response time and would use Midway Motors Newton for future service on our Acadia.
Midway has taken care of my vehicle since I bought it in 2012. When I decided I needed a different vehicle I chose Midway Motors
Customer Friendly, Knowledgeable, Patient and Caring, while seeking to meet our transportation needs and desires. Paid more than I hade hoped. But in the end we could be satisfied.
Very nice buying experience. We were passing through Newton and decided to drive through the lot. We have been looking for a 3/4 ton truck for awhile, without any success. They had just what we were looking for. Best of all they made us feel like loyal home-town customers.
They run a tight shop and I appreciated that the service was completed in a shorter time than expected. Too many required words here so
I'm always treated with respect! Their service department is clean and well lighted. They didn't know I was bringing my car in but it didn't matter. They still put on another new tire and switched them to the front. Thank you!
We enjoyed the friendly atmosphere and the excellent pricing. Also enjoyed the knowledgeable staff about features on the vehicle. Would go there when we are looking for another vehicle.
Midway bailed us out of a jam on one of the coldest days of the year quickly. Guys were so pleasant and great to work with!
Had my Edge in for oil change and tire rotation and they performed an inspection and to my delight they provided a video of this inspection for me to watch while I waited. How neat is that?
Sales staff is knowledgeable and not pushy. Everything is explained well and you are allowed to make a no pressure decision, based on accurate information. They go above and beyond to earn your business, and their commercials don't insult your intelligence like so many other car dealer ads.
Service person was friendly, seem to be very efficient, concerned about the customers problem and desire to solve it, communicated with the customer regarding problem, p.o
Rodney Hamm bent over backwards to make sure that I received the vehicle I was looking for. I strongly recommend his service and this dealership. Thanks Rod.
The service department is first rate. The staff always makes me feel welcome. Work-wise they always do what they say they’ll do, tell me the truth, and never over-charge. I have trusted them for years and they have never let me down. It’s a blessing to have a company upon whom one can depend.
Took my Sierra in for oil change and tire rotation. They always do a great job and I like the video they send you of them servicing it.
Left vehicle overnight to be worked on next day with no appointment made. Received a phone call next morning explaining what exactly needed to be fixed to solve the problem, and a breakdown of the total cost. This was all done in a courteous and friendly matter. Car delivered.
We blew a radiator hose on our way to Oklahoma, they got us in and fixed and on our way in record time, well done!
Friendly, efficient, and courteous! It was all taken care of in a professional manner. The time needed was exactly what was used!! I will be back!!
Everyone was very helpful and willing to work with us later in the day to finalize a good deal. Thank you for your speedy and professional service.
Service was great. Timely manner. Staff is pleasant. Quality work. Bought our car here and continue to have it serviced here. Good place to take your vehicle.
Friendly Staff, worked as a team to find me a car that i liked and most importantly in my budget! Would buy from them again!
Every thing went as planned. No surprises. Miss receiving the paper version of the inspection. The video version is ok but still like paper version.
IO noticed my brakes were feeling "mushy" a couple days ago. A friend helped me add brake fluid to the reservoir, but that was only a slight and temporary improvement. Because I needed my vehicle the next morning, we scheduled the diagnostic work for the following afternoon. Turns out the master cylinder was leaking and the brake booster also needed to be replaced. I left it overnight and they got the parts in and and finished the repair bye the end of the next day. It was an expensive repair, but you have to fix things that pose ...
The service department was great. Cody’s service was great. Matt was also great. Blaine’s quality work was outstanding! Would defiantly bring my vehicle back!
We had prompt and curteous service when we brought in our SUV to get worked on. We brought it in before close of business one day and they were able to fit us in the next day.
I called and they got me in the same day. They rotated the tires and got me out in a reasonable amount of time. The cost was also very reasonable.
Midway Motors made this experience easy and actually FUN! Awesome staff and service! We will definitely recommend them! And we’ll come back next time we’re car shopping!
Did all the work I asked for in a timely manner. Very Courteous service. I Will go back next time the car needs any service or repairs.
Called in morning and had appointment at 3 PM that afternoon. They got right on it and was back in the road in 1 hour
We have driven approximately 40 miles to buy and receive service on our vehicles at this location over a 20 year period. Scott in Sales and John in service are exceptional to work with.
This was an outstanding experience I had with Chris Scherbring at Midway Motors in Newton. He was very accommodating throughout the whole process. He was very good about searching for the type of vehicle I wanted to purchase and delivered spot on for what I wanted. He was very pleasant in the negotiating process didn't press hard and worked with numbers for both of us to feel good about final price. I liked the way he wanted to make the process civil and friendly no pressure take your time we will find the truck you want. Well he did ...
I bought a used Ford F 150 from them and I must say it didn't even feel like I was buying a vehicle. Chris was exceptional! They had the best price around on the pickup I was looking for and they gave me top dollar for my trade. I will definitely do business with Midway Motors in the future. Thanks again Chris for making the process so easy!